Shipping and Payment

Willow Drive Nursery has several shipping policies you should be aware of before purchasing:  

SHIPPING INFORMATION: The trees are shipped FOB, Ephrata, WA. When the trees are shipped on our trucks, we are responsible for damage in shipping. When the trees are shipped on your trucks, or on private commercial carriers, you are responsible for damage in shipping. IT IS YOUR RESPONSIBILITY TO CONTACT THE CARRIER AND SUBMIT THE DAMAGE CLAIMS TO COMMERCIAL CARRIERS. We recommend that small shipments be sent by Air Freight during the cold winter months or by UPS when there is no fear of freezing. Larger shipments can be shipped by heated trucks except during extreme cold weather conditions.

BOXING COSTS: Trees will be boxed at cost upon buyers request.

TREES DELIVERED IN OUR TOTAL CARE SYSTEM™ PALLETS: In Washington and BC Canada we will deliver and pickup the pallets at cost at growers request. The growers are welcome to pick up tree orders in pallets, also. THESE PALLETS MUST BE RETURNED WITHIN 45 DAYS from delivery. $75.00 per pallet will be charged for all unreturned or destroyed pallets.

TERMS OF PAYMENT: Until credit is established all orders must be pre-paid or shipped C.O.D. Once credit is established payment is due in full within 30 days following the invoice date. A service charge of 1% per month is charged on invoice balances unpaid after 30 days. Payment may be made with currency, check, bank transfer, or major credit card.

1% Certification Tax: Washington State requires a 1% certification tax be assessed on all fruit tree sales. The money is used for the improvement and certification of fruit tree nursery stock grown in Washington State.

Minimum Orders: For orders under 50 trees add $5 per tree.

Deposits: All tree orders and contracts require a deposit. Tree order allocations are made based on replacement trees being first, then date deposit was received at Willow Drive Nursery.